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Apple Mac

Mac: “A newer version of this software already exists on this volume.”

I had the most difficult time with Verizon Access Manager because of this issue. ¬†Evidently it doesn’t uninstall cleanly. Another place to look if you get the “A newer version of this software already exists on this volume.”

/private/var/db/receipts

If you can’t find this folder, in Finder press Cmd+Shift+G and type in the path. ¬†Find the publisher, in the case of Verizon Access Manager it’s SmithMicro, and delete all the application files.